Updated 10.1.2024
1. Data controller and contact details
BetterRide Oy as a copy of the Company
Street address: Hankikuja 1 e 10, 90630 Oulu
Email: info@bikenavi.fi
Contact person: Timo Kallio
2. Categories of personal data processed
The processing concerns the following categories of personal data:
- Particulars
- First and Last Name
- Contact
Such personal data will be discussed later in this Privacy Policy, referred to as “personal data” and the individuals whose personal data are processed will be referred to as “data subjects”.
3. Purpose of processing personal data
The purpose of processing personal data in the Bikenavi application is to manage, manage and maintain the customer relationship of the customer using the Bikenavi application, manage the customer agreement, billing information and user rights, verify customer transactions, develop customer service and business, and customer communication and marketing.
4. Source and/or sources from which the personal data originates
The main source of information is information collected from customers themselves. Customers' personal data is collected from the registered person in connection with registration and use of the Bikenavi service. In addition, personal data may have been obtained through the company's website.
5. Transfers of personal data
The company does not transfer any personal data or that of its partners, subcontractors and third parties outside the company.
6. Retention period of personal data
Personal data will be stored and retained for as long as is necessary for the purposes stated above. After that, the personal data will be effectively deleted or made anonymous.
7. Rights of the data subject
Data subjects may at any time contact the company to verify that their personal data is accurate and up-to-date. At the request of data subjects, any incomplete, inaccurate or outdated personal data may be corrected or erased.
In certain circumstances, data subjects may also object to the processing of their personal data and request data portability. If data subjects have any concerns or complaints about the company's processing activities, they also have the right to lodge a complaint with the relevant supervisory authority.
Analytics
The company uses website analytics, such as Google Analytics, to collect anonymous statistics about users of the app and website. The purpose of the analysis is to improve the content of the website and app. If you want to disable Google Analytics, you can do so from here.
Social media plugins
Social media plugins and other links or connections to other sites on the Site may be owned and controlled by third parties. Accordingly, the Company has no control over such third party websites and is not responsible for any materials posted on them and assumes no liability for any matters arising from the use of such sites.
Cookies
Cookies allow the Company to track how and when you have used the Site and Application, and to improve our services. Cookies are used on many websites today. If you do not wish to receive cookies, you can set your browser to disable them. Please note that disabling cookies may prevent you from using certain services on our Site and Application.
